FAQ

We recommend booking at least 24 hours in advance to guarantee a bike. We can often accommodate same-day rentals, so feel free to call or stop by. Same-day rentals depend on bike and staff availability and are not always guaranteed.

Yes. Email us at reservations@fanatikbike.com with your request, and we’ll confirm if your desired dates and bike are available.

We offer full refunds for cancellations made at least 24 hours in advance. For cancellations within 24 hours, a $20 setup and service fee per bike will apply.

Yes, multi-day rentals are available. Just select your desired dates when booking.

No. Rentals are charged per bike, per 24-hour period. We do not offer half-day or hourly rates.

Yes. You must be 18 or older to rent a bike. Minors can ride a rental bike, but a parent or legal guardian must sign the rental agreement.

A credit card is held on file during your rental period and will be released once the bike is returned and inspected. Fanatik reserves the right to charge the card for any loss or damage without further notice.

Late returns will incur additional rental fees. Please contact us if you're running behind.

Each bike rental includes either flat or clipless pedals (Shimano SPD or Crank Brothers). You’re welcome to bring your own pedals if you prefer, and we’ll install them for you.

Yes, all rental bikes are set up tubeless.

We’re happy to help you choose the right size. Contact us with your height and riding style, and we’ll make a recommendation.

We do not rent helmets or other protective equipment. Please bring your own or plan to purchase at the shop.

All demo bikes are set up with standard brake orientation: Left lever = front brake, Right lever = rear brake. We are not able to modify this configuration.

Per the rental agreement, a basic wash is required before returning your bike. We have a bike wash station at the shop you’re welcome to use. A full detail isn’t necessary; just give the bike a thorough rinse to remove any heavy mud or debris.

Our rental bikes are intended for use on local trails only.

No. Lift access and shuttling are not permitted with our rental bikes.

You are responsible for any crash-related damage or broken parts that occur during your rental. All damage, regardless of cause, is chargeable at Fanatik’s discretion. We’ll inspect the bike when it’s returned and review any necessary repairs with you. Tire punctures will be repaired by Fanatik at your expense. Please refer to the rental agreement for full details.

Theft is a growing concern, and it is your responsibility to ensure the bike and all included equipment are properly secured when not in use or left unattended. In the event of loss or theft, you will be responsible for paying the full retail value of the bike and any missing equipment.

Yes. If you purchase a complete bike of the same model within one year of your rental, we’ll credit the cost of up to three rental days toward the purchase price. This applies only to new bike purchases and must be arranged through Fanatik.

Fanatik is located just minutes from Galbraith Mountain, one of the premier trail systems in the Northwest. Our staff can point you toward the best trails for your ride.