90 Day Returns
- New/unused product are eligible for return within 90 days of purchase. Original packaging required.
- Apparel and protection qualifies for free returns within 90 days of purchase for orders within the USA.
- Custom bikes, custom wheels and special order items are not eligible for return.
- Factory complete bike returns and items ordered with a custom bike or custom wheelset cannot be initiated through this page. Please contact customer service for more information.
We are not currently offering exchanges. If you need a different item than the one you purchased, please submit your return first, and then place an order for the correct item.
Please allow 1-2 weeks once the item is received to process the refund.