Getting Started Is Simple
How it Works
Want the full breakdown? The FAQ below has you covered.
1. Checkout
Find the Truemed logo during checkout. Exit the "Shop Pay" pop-up if prompted.
2. Complete Health Assessment
Take a quick, private health survey. A licensed provider will review your answers to determine eligibility.
3. Make your purchase
Pay with your HSA/FSA card or a credit card. If you use a regular credit card, follow the guide included with your LMN to submit your purchase for reimbursement.
How Does Using My HSA/FSA Save Me Money
Health Savings Accounts / Flexible Spending Accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition.
Because HSA/FSA use pre-tax money, you're getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in root cause interventions.
Save up to 30% with your HSA/FSA
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FAQ
Common Questions
HSA/FSA accounts were created so individuals could use pre-tax money to pay for expenses used to treat, mitigate, or prevent a diagnosed medical condition. Because HSA/FSAs use pre-tax money, you’re getting more purchasing power for your dollars. Rather than pay taxes on income and then spend it on health items, qualified customers can use pre-tax funds to invest in their health.
An individual can contribute up to $4,150 pretax to their HSA per year, or $8,300 for a family (plus an additional $1,000 if you are at least 55 years old. Individuals can contribute up to $3,200 pretax to their FSA per year (with an additional $500 in employer contributions allowed).
Health savings accounts (HSA) and flexible spending accounts (FSA) are programs that allow you to set aside pre-tax dollars for eligible healthcare expenses. If you’re unsure whether or not you have an HSA or FSA account, please check with your employer or insurance company.
Yes, if qualified. Simply select Truemed as your payment option at checkout and use your FSA or HSA card as you would any other credit card. If you do not have sufficient HSA/FSA funds, you can split your payment between your credit card and HSA/FSA card.
Truemed is for qualified customers. HSA/FSA tax savings vary. Learn more at truemed.com/disclosures
Due to the needed integration with our website for the medical survey and processing of a Letter of Medical Necessity (“LMN”), please place your order through our website and select local pickup for products you are wanting to purchase and pickup at our Bellingham retail store.
Yes. If you’d like to use your regular credit card, simply select that in Truemed checkout. After your purchase, Truemed will email you instructions on how to submit the receipt to your HSA/FSA administrator for reimbursement.
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other health purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
There is no cost to you, as long as you are shopping with a Truemed partner merchant, such as Fanatik.
You can use your HSA/FSA dollars all year long. However, most FSA dollars expire at the end of the year and unused money may not rollover into the next year. Make sure to spend the rest of your FSA dollars before December 31st — use it, so you don’t lose it!
Generally it takes 2-5 hours. In some cases, Truemed’s provider team will require additional time to issue a letter of medical necessity based on the needs associated with an individual qualification survey. If you aren’t seeing your letter in your inbox, check spam, then reach out to Truemed at support@truemed.com for help.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
Unfortunately, Truemed is currently only available in the United States.
Who is Truemed?
We’ve partnered with Truemed to make it easier for riders to use their HSA and FSA funds on health-supporting products. Truemed is a service that facilitates the use of HSA and FSA dollars for eligible health purchases. Their mission is simple: investing in your health is far more valuable than waiting to spend on sickness. By unlocking pre-tax HSA and FSA spend on research-backed interventions like fitness, supplements, and health technology, Truemed helps shift healthcare spending toward true medicine.
